If you run into difficulties with your membership, if you are being harassed by another member, if Match.com web site isn’t looking right, you want a refund (issued only on a case-by-case basis but generally the purchase of premium memberships at match.com do not allow for a refund of any charges) there are a number of ways for you to receive help.
The standard Match.com customer support contact is made online through the form on this page and Match.com is committed to offering timely responses to support enquiries, generally within 24 hours of submission.
Need help and can’t use online support page
Postal Mail:
Match.com
P.O. Box 25472
Dallas, TX 75225
USA
Payment for premium membership to be made other than online or by redeeming a gift membership
If you’d like to pay for your subscription by mail, payment can be sent to:
Attn: Payments
P.O. Box 12305
Dallas, TX 75225
USA
Giving A Gift Membership
Call on your phone to order the gift membership (term of your choice) by calling 1-800-92-MATCH (1-800-92-62824) or by ordering online at Match.com Gift Memberships. This phone number should not be used for membership issues.
